Showing posts with label printer problems. Show all posts
Showing posts with label printer problems. Show all posts

Thursday, December 29, 2011

Troubleshooting Laser Printers


The first step is determining what your problem is and then zeroing in on that area. Some printers have display panels which can relay information about the printer's status, others do not. They might have a series of LEDs or lights that blink or flash. In that case you will need to have some reference material for the printer to determine what the blinking lights are indicating. Some more advanced printers will have the capability of retaining the failure codes,or error log which will keep track of previous errors that have occurred. This will provide a lot of useful information on the history of the printer. This log can be printed if the printer is operational or even viewed via the printers display panel.

If the printer is jamming you should try to isolate the jamming issue to an area of the printer. Is it at the pickup/feed area, transport area (under the drum), fuser or the exit area? Keep it simple, if it is at the pickup area try cleaning the roller(s). If the jamming is less frequent now, maybe new roller(s) will correct the problem. Try using a different input (tray) and see if the problem is tray specific. If the jam is due to multiple sheets being pulled in you should suspect the separation roller and pad, these are responsible for preventing more than one sheet at a time from entering the printer. Paper getting stuck in the fuser is most likely the fuser is at fault, sticky paper sensor, heating film (sleeve) slipping or just plain worn out.

Many printers have a recommended maintenance interval. 100k, 200k or even 300k pages between replacement of the pickup, feed, separation roller, transfer roller and fuser assy. The printer keeps track of the cycles or printed pages that have passed through and will alert you when it is getting close to the time for replacement and then when it's time to be changed.

Print quality problems can be caused by a few different things. The toner cartridge, fuser, transfer roller, or even faulty components of the printer such as the laser scanner or power supply. A visual inspection of the toner cartridge and fuser can be an easy thing to check. Removal is usually fairly simple,check for scratches or marks on the on the drum.These marks will correspond to a repeating defect in the vertical direction on the page. The drum surface should be clean when it is removed from the printer after a print cycle. If not, there is problem with the cleaning mechanism within the cartridge. It will need to be replaced. Check the the fixing film or hot roller for marks, scratches or tears. Again there would be corresponding marks in the vertical direction down the page. Either should be replaced if they fail visual inspection. A simple yet effective test is start a print test from the menu and stop it half way through the printer before it gets to the fuser. This will show any defects in the print process before it gets to the fuser, helping you to determine which one is the cause of your print defect.

Tray 1 or the multipurpose tray works best as you can see the media going into the printer. If other media besides plain paper is being used you should ensure that the proper settings are being used or smudging,smearing and streaking will occur as the printer is unable to properly transfer and fuse the toner to the label,envelope or transparency. Other causes such as wavy lines from a faulty laser scanner. Black or blank pages from a defective power supply, DC controller, laser scanner assembly or even a formatter. Removal of the formatter and running of an engine test,usually a line test pattern will help you to eliminate the formatter as a possible cause of failure. Most HP laser printers (Canon engines) have a built in test feature, a microswitch on the DC controller or ECU (engine control unit) which will print standalone without the formatter installed. Usually a small access hole in the cover where the DC controller or ECU reside will give you access to this test. A small, thin non-conductive (plastic, wood) tool is best to use for this test.Inserted into the hole in the cover will activate the microswitch, and print a single page test. Holding the switch down on some printers will generate a continuous test.

Wednesday, December 28, 2011

How to Troubleshoot Common Printer Problems?


Printers have become an integral part of every computer users nowadays. In most of the cases, it is seen whoever buys a new computer they also buy a printer too. Going to the local store to get a print out is passé now be it a document or a family photo. Markets are full of different types of printer fitting every customer's requirements.

Likewise issues with printers have also increased a lot. More the number of users more are the issues. For getting printer support we talk to a computer services company in most of the cases. But one thing should be noted that there are many issues which can be fixed by the user himself/herself. In fact, you don't require having a great deal of expertise for troubleshooting these common printer problems. If you have basic understanding of the print process and some information, you can easily resolve these printer problems.

Let's have a look at some of such issues.

Whether it is an inkjet or a laser printer, communication issues are one of the basic issues while printing. Communication issues can happen due to many reasons. There a multiple possibilities. Here are a few of them:

• cable connection
• port issues
• software
• spooler
• print processor

Hardware issues like the USB cable connection, or the USB connectors (ports) on either side be it the computer USB ports or on the printer itself, though the ports on the PC are found to be more problematic compared to the port on the printer. If it is a PC USB port, it is usually fixable by configuring them or updating drivers but if it is the port on the printer then it is tough luck, the printer needs to be replaced. Consulting an expert is also a good idea in this regard.

Another common hardware issue is paper jam issue. Be it an inkjet or a laser printer, paper jam is common on both. This could happen due to incorrect paper placements or the rollers on the printer.

Then there are cartridge or toner issues. Cartridges/toners can leak sometimes, though that's very rare.

Software issues are more varied. Starting from communication issues to spooler everything falls under software. Besides, there are multiple error messages which have different ways of troubleshooting.

If the printer driver has been improperly installed or might have been installed incorrectly due to various reasons on the computer then it can cause communication issues. In such cases uninstalling and reinstalling the printer driver usually fixes the problem.

Nowadays printer drivers get installed once the disc is run after connecting the printer with the USB port of the computer. But sometimes, the drivers don't get installed automatically. In these cases, we are required to install the printer driver manually.

As far the topic goes, Printer Problems - it is a vast topic. Printer problems are varied. From hardware to software everything could be a reason for not printing. Not only this, if it is not printing correctly then also it is termed as printer problem.

Tuesday, December 27, 2011

Printer Setup Utility Problems


Printers, in every sphere of our daily lifestyle, are assuming great importance in our personal and professional life. Our great need to put written matter into an structured printed format makes this equipment having greater significance in our life. And it is important that as per as printing requirements that we put our printing jobs in the right perspective. This is to say, that you need not spend more and more hours in to your printing as it may hamper other many of your works. This is where right printing tools like Printer Setup Utility comes to handy.

Several of resources are available now on the Internet that can help you easing out many of your printing tasks. One among them is the Printer Setup Utility. This is a type of shareware utility available on several of websites which give you document setup profile options to get rid of requirements of countless mouse clicks. Such printing tools can be of immense help to give you a smoother printing experience, and also while you are in need of getting over your job faster.

Few of important benefits of Printer Setup Utility can be counted easily. You can choose to print the way you want with minimum fuss and maximum comfort. This printing utility can help you lay out a document that prints multiple pages per sheet with a preset format, this enable to upkeep a smooth log. And the most important, you can save your time and energy by simplified procedures of print setups of Printer Setup Utility.

Commonly, these Print Setup Utility are easily available at many of websites from where users can download through easy procedures, and an use in their works. With this utility, you now have the freedom to effect changes in your print settings whenever you wish in standard easy steps. Such a wonderful tool is Print Setup Utility giving you the right solution whenever quick and easy printing is the question.